In business, there are only so many levers you can pull to improve performance and influence culture. Remaking your healthcare plan does both. I helped lead this double win in a Fortune 500 public company. And it’s not a one-off. As a member of a health care alliance, I’ve seen the win-wins across a broad range of employers. For the...

In business, driving robust results requires asking the right questions. It’s a habit I honed in transforming the self-insured health care plan of a Fortune 500 public company.  As Chief Human Resource Officer (CHRO), my team worked with with Finance, IT, Purchasing, Legal, Communications and other key staffs to dive deep, reimagine and reconstruct a health care plan that significantly reduced cost and...

As a large public-company Chief Human Resource Officer (CHRO), one of my biggest aha moments happened when I reviewed our company’s self-insured health care plans. It wasn’t just the cost per employee. Or the premiums. Or the year-over-year percentage increases.  It was the sheer cost of this behemoth: Nearly $500M. And significantly more than our company’s combined short- and long-term incentive plans. Every. Single. Year. My take-away: Status quo was far more risky than change. So we dug deeper, created a business case and made...